Shipping Policy

At Furvida, we are committed to delivering your pet's health products quickly and safely.

Order Processing:

• Orders are processed within 1-2 business days after payment confirmation.
• You will receive a confirmation email with your order details once your purchase is processed.

Shipping Methods & Delivery Times:

• We use reliable shipping partners to ensure timely delivery.
• Standard shipping typically takes 3-7 business days depending on your location.
• Expedited shipping options may be available at checkout for faster delivery.

Shipping Charges:

• Shipping fees are calculated at checkout based on your location and the weight of your order.
• Free shipping may be offered on orders over a specified amount (check our promotions).

Order Tracking:

• Once your order is shipped, you will receive a tracking number via email.
• You can use this number to monitor your shipment until it reaches your door.

International Shipping:

• Currently, we only ship within [your country — specify if needed].
• International shipping options may be available in the future.

Damaged or Lost Packages:

• If your order arrives damaged or is lost in transit, please contact us at hello@furvida.co.uk immediately.
• We will work with our shipping partners to resolve the issue and ensure your pet's products reach you safely.

Note:

• Delivery times are estimates and may vary due to unforeseen circumstances like weather, holidays, or carrier delays.

At Furvida, your pet's health is our priority, and we strive to make every order a smooth and reliable experience.