FAQs

What products does Furvida offer?

Furvida offers Joint Care Soft Chews for Adult Dogs—a daily joint wellness supplement designed to support mobility, flexibility, and long-term joint health. These chews are made with carefully selected, trusted ingredients like green-lipped mussel, glucosamine, and Omega-3 fatty acids, and are formulated to be easy to give, tasty for dogs, and gentle enough for everyday use.

Are Furvida products safe for my pet?

Yes! our products are carefully formulated with high-quality ingredients to support your pet’s health and well-being. Always follow the recommended dosage instructions on the product label.

How do I place an order?

You can place an order directly on our website. Simply select the products you want, add them to your cart, and complete the checkout process.

Is this site’s payment secure?

Absolutely! We use trusted and encrypted payment gateways to ensure your personal and payment information is fully protected during transactions.

What payment methods do you accept?

We accept major credit/debit cards and other secure online payment options available at checkout.

How long does shipping take?

Orders are usually processed within 1-2 business days. Standard shipping takes 3-7 business days depending on your location. Expedited shipping may also be available.

Can I track my order?

Yes! Once your order is shipped, you will receive a tracking number via email to monitor your package until it arrives.

Do you offer international shipping?

Currently, we only ship within the United Kingdom. We hope to expand internationally in the future.

What if my product arrives damaged or incorrect?

Contact us immediately at hello@furvida.co.uk. We will resolve the issue quickly, either by replacing the product or issuing a refund.

Can I return a product?

Returns depend on the product type and condition. Please contact us at hello@furvida.co.uk for return instructions and eligibility.

How do I contact Furvida for more questions?

You can reach us anytime at hello@furvida.co.uk. We’re happy to help with any inquiries regarding products or orders.